Shipping policy

Shipping Policy

1. Order Preparation & Processing
All orders are packaged with care to ensure safe transit.
* Preparation Time: Orders are processed and dispatched within 24 to 48 business hours following payment confirmation.
* Orders placed on weekends or public holidays in Portugal will be processed on the next business day.

2. Shipping Rates & Delivery Estimates

Portugal (Continental & Islands):
* Standard Shipping (0 - 0.5 kg): €5.99 (3–5 business days)
* Medium Parcel (0.5 - 2 kg): €8.90 (3–5 business days)
* Large Parcel (2 - 5 kg): €12.90 (3–5 business days)
* Free Shipping: Applied automatically on orders over €50.00.

European Union:
* Standard Shipping (0 - 0.5 kg): €9.90 (5–8 business days)
* Medium Parcel (0.5 - 2 kg): €16.90 (5–8 business days)
* Large Parcel (2 - 5 kg): €24.90 (5–8 business days)
* Free Shipping: Applied automatically on orders over €80.00.

3. Tracking & Delivery
Once your package is dispatched, you will receive a confirmation email containing your tracking number to follow your parcel's journey.